Brian Clark

Brian specialises in senior executive coaching and people selection; team facilitation and development; and high performance sales training.  Brian is also a founding member of the iWAM Consulting Group, a national consortium of specialised consultants who provide expertise and rigorous modelling methodologies to deliver complete, tailored human performance solutions. Brian also enjoys the challenge and journey of creating clarity for individuals transitioning in their career.

Brian is a renowned practitioner, writer and speaker on building total customer cultures; total quality systems; values driven business leadership; business ethics and world best practice strategy and implementation. He has been a guest lecturer on world best practice for the executive management program at Monash Mt Eliza business college; an adviser to and key note speaker for the Singapore Productivity Association and a consultant and business coach to many major Australian and overseas corporations and governments.

At the age of 22 he arrived in Australia and founded the singing telegram industry, which he built into a million dollar annual turnover business a few short years later. Ever since, Brian’s career has continued to embrace innovation, customer focus, and quality management.

Along the way, Brian has collected several state and national business awards including a Victorian government business award for outstanding achievement in 1981; a Telstra Quality Award in the early nineties; the coveted Australian Customer Service Award as national winner in 1998 and Consumer Affairs Victoria’s Retail Excellence Award in 2004. Each one of these awards has been achieved with different businesses.

In 1993, Brian was one of the select few Australians to have graduated from the Disney Corporation’s management and service programs at the Disney University in the USA. He is an Australian Government licensed World Competitive Service trainer (N.I.E.S.), and has designed and led 15 highly successful, overseas study tours for leading Australian corporations through his business enterprise, World Class Best Practice Study Tours. As a result Brian brings a wealth of international best practice experience and knowledge to his work as a business consultant, trainer and executive coach.

Brian is also a certified Master Practitioner of NLP – Neuro Linguistics – the science of behavioural technology, strategies and communication at the unconscious level. During the early part of this decade Brian was partner in an award winning retail organization, specialising in personal services and as well as a specialist business coach for BMW Australia’s business leadership program and a workshop leader of the Bendigo Bank’s nationwide staff development program. 

Brian’s past and present client list includes Xstrata Coal; Vodafone Australia; Austrade; Singaporean Government; Victorian State Government; BMW Australia; Fosters-CUB; BHP Billiton; Telstra; NRMA; Energy Australia; NEC; National Rail; Australian Paper; Sensis; Just Jeans; Queensland Health; Ericsson; Australia Post; Colonial; Brambles; Qantas; Federal Airports Corporation; Ernst & Young; Price Waterhousecoopers; Jetset Travel; Australian College of Health Service Executives; RACV; University of Technology Sydney; Commonwealth Bank; ANZ; National Mutual; Australian Institute of Chartered Accountants; Master Builders Association of Victoria; Redflex Traffic Systems; and Bendigo Bank.

Qualifications and Training:

  • Diploma of Export Marketing (NZ)
  • Graduate - Disney Corporation – Service & People Management
  • Certified Master Practitioner of Neuro Linguistic Programming NLP 
  • Advanced NLP Training Design and Facilitation Certification 
  • Accredited World Competitive Service Trainer (Commonwealth Govt.) 
  • GENOS EI (Emotional Intelligence) Licenced Consultant 
  • Cert. IV in Workplace and Business Coaching 
  • Certified iWAM Consultant (Workplace Behavioural Profiling and Modeling)
  • Certified Advanced 'Model of Excellence' Consultant
  • Certified LAB Profile Consultant (Language & Behaviour profiling)
  • Accredited Integrity & Values profile consultant