Master Facilitation
A wise person knows that there is something to be learned from everyone.
Unknown
Using a socratic methodology which draws knowledge and insights from the audience to leading to deeper knowledge and taking ownership.
To facilitate is "to make easy" or "ease a process."
It’s also about taking the room where the room needs to go to achieve an outcome.
It takes courage to truly facilitate; to move towards and draw out the tension and keep the focus on achieving the overall purpose.
Whether it’s creating a high performing team, getting different parts of the organisation to work together more effectively or a ‘difference of opinions’ between 2 or more individuals, masterful facilitation creates great results by navigating, emerging and resolving underlying tensions to create a higher level agreement and focus.
“Tell me and I'll forget; show me and I may remember; involve me and I'll understand.”
Chinese proverb
Some of the leading ways we facilitate key outcomes are:
Mindset
Being unafraid to take the room where the room needs to go based on gaining agreement, that is ‘buy in’ for what the group really wants from the facilitation and pulling the ‘magic’ from the group..
The Alignment Matrix
Utilising a proven structure to create alignment and prevent conflict in the context of the group agreeing a common objective.
Blameless conflict management
Creating a conducive environment to reach agreement and move forward with results.
Words are tools; powerful when used properly, destructive when used without care.
We use a four step blameless conflict management process in addition to tools for calmly meeting conflict and/or tension. By utilising a highly effective resolution process, it is possible to unearth and resolve the conflict or tension rather than drive it underground to re-emerge at some later stage, either within the room or back in the work environment.
Code of Honour
Agreeing a Code of Honour whether it be with 2 people or 200. A Code of Honour acts as a barometer for the behaviours which are going to align with the key objectives and keep people on track. A Code of Honour speaks to the human spirit which endeavours to be better in some way.
It’s also a great enabler to take the facilitation from a ‘head based focus’ to a ‘head and heart’, that is , a whole person focus. This is where results happen.
Structure
All of our facilitation is based on, but not limited by a structure. Think of a good architect designing a building. He or she will always work within design principles but not be limited by those principles to create the best possible outcome.
The being and the doing
Our facilitation is a combination of hard deliverables sitting neatly alongside soft skills.
Why?
Unless we work with the human side of the human being, it’s impossible to get real engagement or enduring outcomes.
We’re also happy to openly share our Master Facilitation strategies with your people. The more people who are great facilitators to get better outcomes, the better!
What they say about us...
- Successful Executive generate simple, effective, powerful solutions in a complex world.
Ben Ramsden, Director, Strategy & Business Development
Telstra Consumer Marketing & Channels
- I far exceeded my expectations in terms of achievement of all of the goals I set out at the beginning of my coaching with Successful Executive. It amazes me that in a few short months I could view the world so differently.
Vanessa Riley, Culture & Capability Consultant
Vodafone Australia
- The coaches from Successful Executive were excellent for me during my recent significant career transition. They adapted to my specific needs, provided excellent advice, acted as a sounding board and ultimately helped me find what I really wanted to do next. They were extremely generous in proactively sharing their network to support my next steps. I have no hesitation in recommending Successful Executive for senior executives wishing to undertake significant career change or evolution.
Nick Roberts, GM
Vodafone
- I have found my coaching with Successful Executive useful as well as challenging and fun. Their methods for helping me see ways I could do things better myself and particularly get better results from my dealings with others were effective and have served we well during an interesting time in the racing industry.
Peter Legg, General Manager
Australia Turf Club
- My 12-week coaching with Successful Executive has indeed been ‘LIFE CHANGING’!
Janet Boey, Business Director
Initiative Australia
- Coaching with Successful Executive has given me the tools that I need to operate in a more challenging environment and create the outcomes that I desire.
Simon Winston Smith, Executive Chairman
Bengalla Agribusiness
- Successful Executive have the great ability to swiftly get to the heart of the issue and to empower people to better manage themselves for improved business performance.
Karl Schuster, President Asia Pacific
Carlson Marketing
- The approach Successful Executive takes to their Career Transition Program, is unique in the marketplace. Their strong background and experience in coaching is an outstanding platform for offering additional depth to the career transition coaching process.
Anne Carr, VP Human Resources Asia Pacific
Landis+Gyr
- Maggie has developed a very capable team and she uses her understanding of the business needs and the individual to match manager and coach. Maggie has also proven to be an invaluable resource and was able, through her very extensive network, to provide assistance way beyond her brief.
Shaun Palmer, General Manager - Human Resources
Xstrata Coal
- I can categorically state that Successful Executive challenged me to adopt new ways of doing business, which has improved my bottom-line. My business has grown. My income increased by a quarter and my profitability by a third. Additionally I have reclaimed most weekends as my own.
Leonie Kelly,
Tracey, Brunstrom & Hammond Pty Limited
- Successful Executive’s relaxed, yet caring and focused coaching demeanour, appears effortless but is extremely powerful and makes a difference in one’s personal growth, career, and family.
Gareth Rumbelow, Head of MS Network Operations
APAC
- Successful Executive helped me to get clarity on some priorities and to adopt some more effective ways in dealing with them. This clarity stays with me and a number of people who work closely with me, have commented on subtle but significant changes in the way I am operating.
Jane Sherlock, Director Human Resources, Global Outsourcing and Infrastructure Services Asia Pacific
Unisys
- The outcome of the coaching with Successful Executive resulted in subtle changes in both verbal and body language and changes in my management style. These changes supported me as I made some significant changes in the management and structure of my team.
Jo Till , General Manager, Solutions Delivery
Vodafone Australia
- By reconnecting with my values and ‘brand’, developing my constitution, and applying the practical leadership tools I now have in my arsenal, I have been able to re-prioritise the chaos of work activity, improve efficacy, and reclaim repressed personal values. I am still coming to terms with the new me… empowered, pragmatic, more confident, and more capable, both personally and as a business leader.
Gerard Forrest, Regional Head – Health, Safety & Well-being
Vodafone Australia
- If top sportsmen and elite sporting teams recognise that the best way to improve is to rely on an experienced and professional coach, then why is it any different in business? Successful Executive can identify and correct flaws and exploit strengths that you didn’t not know you.
Michael Kenny, CEO
Sydney Turf Club
- Successful Executive have some fantastic new tools, new ways of thinking and ways of approaching issues which greatly improve effectiveness and satisfaction.
Andy Gorey, State Manager
APP Corporation Pty Ltd
- Successful Executive will guide you towards clarifying your goals, teach you powerful techniques for identifying and overcoming blocks or self defeating behaviour, and assist you to gain greater confidence in pursuing and achieving your goals.
Simone Novello, Director
Novello Vantage Point
- Coaching with Successful Executive doesn’t involve sticking to a rigid structure and the sessions are always relevant to personal needs and situations. Their approach is very well balanced – probing in and getting to the root cause of issues, yet not antagonistic or pressuring.
Duncan Arthur, Business Director
Initiative Australia
- Successful Executive’s professionalism, business networks and insights into the job market during their Career Transition Program were far superior to anything I had encountered previously.
Rebecca Darley, Country Marketing Manager
IKEA Australia
- Successful Executive coaches showed a personal and genuine concern for my wellbeing and success. They were excited about seeing somebody else succeed.
Adam Spence, GM
Customer Experience – NSW
- I always left my coaching sessions with Successful Executive with a sense of clarity, a plan of attack and feeling better about myself.
Brad V, Senior Consultant
Consulting Services Division - NSW
- Successful Executive’s Career Transition Program assisted me throughout my job search, aided me through a minefield of change, while empowering me to embrace this change and assess the opportunities presented to me. It is obvious that Successful Executive are passionate about helping their clients uncover their potential, and equip them to take on new challenges.
Emma McRobert
Marketing Executive – NSW
- Successful Executive have a strong commitment to supporting clients develop careers which have a clear sense of purpose. With a natural ability to hone in on the issues, they remove the road blocks and facilitate clear outcomes in each session.
Helen Tuffy, Leader and Senior Marketing Executive – NSW
- SE has provided me with the necessary insights and knowledge to give me the courage to start my own company. They have truly challenged my ways of thinking and made me see the world with different eyes. I benefited greatly from this experience and would not hesitate recommending SE to anyone who requires leadership coaching.
Barbara Albert, Managing Director
Sustainable Business Consulting
- 'Working with Successful Executive has been an invaluable experience. Their coaches are supportive, compassionate and dedicated, helping me gain clarity. They have the capacity to quickly assess an individual, using their strengths to help guide them in the right direction. Successful Executive have been instrumental in helping me achieve my goals, were always there when I needed them and guided me through my decision making process.'
Virginia Papinyan, Vodafone Australia
